.page-faq {
  --faq-paper: var(--hs-fog);
  --faq-text: rgba(6, 23, 36, .72);
  --faq-rule: rgba(6, 23, 36, .12);
  background: var(--hs-fog);
  color: var(--hs-deep);
  font-family: var(--hs-font-body);
}

/* 面包屑 */
.page-faq .faq-crumb {
  padding-top: 22px;
  padding-bottom: 14px;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  font-size: var(--hs-fs-12);
  font-family: var(--hs-font-mono);
  color: rgba(6, 23, 36, .55);
}

.page-faq .faq-crumb .hs-breadcrumb__item {
  color: inherit;
  text-decoration: none;
}

.page-faq .faq-crumb a.hs-breadcrumb__item:hover {
  color: var(--hs-orange);
}

.page-faq .faq-crumb .hs-breadcrumb__item[aria-current="page"] {
  color: var(--hs-deep);
}

.page-faq .faq-crumb .hs-breadcrumb__sep {
  color: rgba(6, 23, 36, .3);
}

/* 首屏 */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  background:
    radial-gradient(120% 90% at 88% 6%, rgba(255, 106, 26, .22), transparent 58%),
    linear-gradient(158deg, var(--hs-deep) 0%, var(--hs-stand) 56%, var(--hs-indigo) 100%);
  color: var(--hs-silver);
  border-radius: var(--hs-r-lg);
  padding: 44px 0 52px;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  left: -6%;
  right: -6%;
  bottom: -46px;
  height: 96px;
  background: var(--hs-fog);
  transform: rotate(-3.6deg);
  transform-origin: left center;
  pointer-events: none;
}

.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero__eyebrow {
  color: var(--hs-amber);
  margin: 0 0 14px;
}

.page-faq .faq-hero__title {
  font-family: var(--hs-font-display);
  font-weight: 900;
  font-size: clamp(2rem, 5.6vw, 3.6rem);
  line-height: 1.1;
  letter-spacing: -.015em;
  color: #fff;
  margin: 0 0 18px;
  max-width: 17ch;
}

.page-faq .faq-hero__lead {
  margin: 0;
  max-width: 60ch;
  font-size: var(--hs-fs-10);
  line-height: 1.85;
  color: var(--hs-silver);
}

.page-faq .faq-status {
  display: inline-flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 14px;
  margin-top: 26px;
  padding: 11px 20px;
  border: 1px solid rgba(46, 212, 122, .36);
  border-radius: var(--hs-r-pill);
  background: rgba(46, 212, 122, .09);
  font-size: var(--hs-fs-12);
  color: var(--hs-silver);
}

.page-faq .faq-status__dot {
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--hs-green);
  box-shadow: 0 0 0 0 rgba(46, 212, 122, .55);
  animation: faq-pulse 2.6s var(--hs-ease) infinite;
}

.page-faq .faq-status__label {
  font-weight: 700;
  color: var(--hs-green);
  letter-spacing: .04em;
}

.page-faq .faq-status__time {
  color: var(--hs-silver);
}

@keyframes faq-pulse {
  0% { box-shadow: 0 0 0 0 rgba(46, 212, 122, .55); }
  70% { box-shadow: 0 0 0 10px rgba(46, 212, 122, 0); }
  100% { box-shadow: 0 0 0 0 rgba(46, 212, 122, 0); }
}

/* 主体两栏 */
.page-faq .faq-body {
  display: grid;
  grid-template-columns: 1fr;
  gap: 30px;
  padding: 46px 0 72px;
}

@media (min-width: 960px) {
  .page-faq .faq-body {
    grid-template-columns: 226px minmax(0, 1fr);
    gap: 60px;
    padding: 56px 0 96px;
  }
}

/* 分类索引 */
.page-faq .faq-index {
  min-width: 0;
}

@media (min-width: 960px) {
  .page-faq .faq-index {
    position: sticky;
    top: 168px;
    align-self: start;
  }
}

.page-faq .faq-index__title {
  margin: 0 0 12px;
  font-size: var(--hs-fs-12);
  letter-spacing: .12em;
  color: rgba(6, 23, 36, .48);
}

.page-faq .faq-index__list {
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 0 0 8px;
  list-style: none;
  overflow-x: auto;
  scrollbar-width: none;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-index__list::-webkit-scrollbar {
  display: none;
}

@media (min-width: 960px) {
  .page-faq .faq-index__list {
    flex-direction: column;
    gap: 4px;
    overflow: visible;
    padding-bottom: 0;
    border-left: 1px solid rgba(6, 23, 36, .12);
  }
}

.page-faq .faq-index__link {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 9px 14px;
  border-radius: var(--hs-r-sm);
  color: rgba(6, 23, 36, .74);
  text-decoration: none;
  font-size: var(--hs-fs-12);
  white-space: nowrap;
  transition: background var(--hs-dur) var(--hs-ease), color var(--hs-dur) var(--hs-ease);
}

@media (min-width: 960px) {
  .page-faq .faq-index__link {
    border-radius: 0 var(--hs-r-sm) var(--hs-r-sm) 0;
    white-space: normal;
  }
}

.page-faq .faq-index__link:hover,
.page-faq .faq-index__link:focus-visible {
  background: rgba(255, 106, 26, .1);
  color: var(--hs-orange);
}

.page-faq .faq-index__num {
  color: var(--hs-orange);
  font-weight: 700;
  font-size: var(--hs-fs-12);
}

/* 分类区块 */
.page-faq .faq-cat {
  scroll-margin-top: 170px;
  padding-bottom: 40px;
  margin-bottom: 40px;
  border-bottom: 1px solid var(--faq-rule);
}

.page-faq .faq-cat__head {
  display: flex;
  align-items: flex-start;
  gap: 16px;
  margin-bottom: 22px;
}

.page-faq .faq-cat__num {
  flex: none;
  font-size: clamp(30px, 4.4vw, 46px);
  font-weight: 700;
  line-height: .92;
  letter-spacing: -.03em;
  color: rgba(6, 23, 36, .16);
  transition: color var(--hs-dur) var(--hs-ease);
}

.page-faq .faq-cat:target .faq-cat__num {
  color: var(--hs-orange);
}

.page-faq .faq-cat__headline {
  border-left: 4px solid var(--hs-orange);
  padding-left: 16px;
  min-width: 0;
}

.page-faq .faq-cat__title {
  font-family: var(--hs-font-display);
  font-size: clamp(1.25rem, 2.7vw, 1.75rem);
  font-weight: 800;
  line-height: 1.3;
  margin: 0 0 10px;
  color: var(--hs-deep);
}

.page-faq .faq-cat__desc {
  margin: 0;
  max-width: 62ch;
  font-size: var(--hs-fs-10);
  line-height: 1.8;
  color: var(--faq-text);
}

/* 图片 */
.page-faq .faq-figure {
  margin: 0 0 24px;
}

.page-faq .faq-figure img,
.page-faq .faq-help__media img {
  width: 100%;
  max-width: 100%;
  height: auto;
  display: block;
  object-fit: cover;
}

.page-faq .faq-figure .hs-media__caption,
.page-faq .faq-help__media .hs-media__caption {
  margin-top: 10px;
  font-family: var(--hs-font-mono);
  font-size: var(--hs-fs-12);
  color: rgba(6, 23, 36, .5);
}

/* 三步流程 */
.page-faq .faq-steps {
  list-style: none;
  margin: 0 0 28px;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
}

@media (min-width: 720px) {
  .page-faq .faq-steps {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 22px;
  }
}

.page-faq .faq-steps__item {
  position: relative;
  padding: 20px 20px 22px;
  border-radius: var(--hs-r-md);
  background: #fff;
  border: 1px solid rgba(6, 23, 36, .08);
  box-shadow: var(--hs-shadow-1);
}

@media (min-width: 720px) {
  .page-faq .faq-steps__item:not(:last-child)::after {
    content: "";
    position: absolute;
    right: -16px;
    top: 50%;
    width: 10px;
    height: 10px;
    border-top: 2px solid var(--hs-orange);
    border-right: 2px solid var(--hs-orange);
    transform: translateY(-50%) rotate(45deg);
  }
}

.page-faq .faq-steps__num {
  display: block;
  font-size: var(--hs-fs-12);
  letter-spacing: .12em;
  color: var(--hs-orange);
  margin-bottom: 10px;
}

.page-faq .faq-steps__title {
  font-size: var(--hs-fs-7);
  font-weight: 800;
  margin: 0 0 8px;
  color: var(--hs-deep);
}

.page-faq .faq-steps__text {
  margin: 0;
  font-size: var(--hs-fs-11);
  line-height: 1.75;
  color: var(--faq-text);
}

/* 问答列表 */
.page-faq .faq-list {
  display: flex;
  flex-direction: column;
  border-top: 1px solid var(--faq-rule);
}

.page-faq .faq-item {
  border-bottom: 1px solid var(--faq-rule);
}

.page-faq .faq-item > summary {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 18px 4px;
  cursor: pointer;
  list-style: none;
  font-size: var(--hs-fs-9);
  font-weight: 700;
  line-height: 1.65;
  color: var(--hs-deep);
  transition: color var(--hs-dur) var(--hs-ease);
}

.page-faq .faq-item > summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item > summary::marker {
  content: "";
}

.page-faq .faq-item > summary::before {
  content: "+";
  flex: none;
  width: 1.4em;
  font-family: var(--hs-font-mono);
  font-size: var(--hs-fs-6);
  font-weight: 700;
  line-height: 1.42;
  color: var(--hs-orange);
}

.page-faq .faq-item[open] > summary::before {
  content: "−";
}

.page-faq .faq-item > summary:hover,
.page-faq .faq-item > summary:focus-visible {
  color: var(--hs-orange);
}

.page-faq .faq-item[open] > summary {
  color: var(--hs-orange);
}

.page-faq .faq-answer {
  position: relative;
  padding: 2px 4px 20px 36px;
  font-size: var(--hs-fs-10);
  line-height: 1.85;
  color: var(--faq-text);
  animation: faq-open 240ms var(--hs-ease) both;
}

.page-faq .faq-answer::before {
  content: "";
  position: absolute;
  left: 12px;
  top: 4px;
  bottom: 24px;
  width: 3px;
  border-radius: 3px;
  background: var(--hs-green);
}

.page-faq .faq-answer p {
  margin: 0 0 .9em;
}

.page-faq .faq-answer p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-answer a {
  color: var(--hs-orange);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-answer a:hover {
  color: var(--hs-amber);
}

@keyframes faq-open {
  from { opacity: 0; transform: translateY(-5px); }
  to { opacity: 1; transform: translateY(0); }
}

/* 人工协助 */
.page-faq .faq-help {
  scroll-margin-top: 170px;
  position: relative;
  overflow: hidden;
  border-radius: var(--hs-r-lg);
  background:
    radial-gradient(110% 80% at 10% 0%, rgba(56, 198, 229, .16), transparent 60%),
    linear-gradient(170deg, var(--hs-stand) 0%, var(--hs-wine) 100%);
  color: var(--hs-silver);
  padding: 34px 24px 38px;
}

@media (min-width: 960px) {
  .page-faq .faq-help {
    padding: 44px 40px 48px;
  }
}

.page-faq .faq-help__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 30px;
  align-items: start;
}

@media (min-width: 880px) {
  .page-faq .faq-help__grid {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, .85fr);
    gap: 44px;
  }
}

.page-faq .faq-help__eyebrow {
  color: var(--hs-cyan);
  margin: 0 0 12px;
}

.page-faq .faq-help__title {
  font-family: var(--hs-font-display);
  font-size: clamp(1.4rem, 3vw, 2rem);
  font-weight: 800;
  line-height: 1.28;
  margin: 0 0 14px;
  color: #fff;
}

.page-faq .faq-help__lead {
  margin: 0 0 26px;
  max-width: 52ch;
  font-size: var(--hs-fs-10);
  line-height: 1.85;
  color: var(--hs-silver);
}

.page-faq .faq-contact {
  margin: 0 0 28px;
  padding: 0;
  display: grid;
  gap: 16px;
}

.page-faq .faq-contact__row {
  display: grid;
  grid-template-columns: 1fr;
  gap: 6px;
  padding-bottom: 16px;
  border-bottom: 1px solid rgba(199, 210, 220, .18);
}

.page-faq .faq-contact__row:last-child {
  padding-bottom: 0;
  border-bottom: 0;
}

@media (min-width: 620px) {
  .page-faq .faq-contact__row {
    grid-template-columns: 108px minmax(0, 1fr);
    gap: 18px;
    align-items: start;
  }
}

.page-faq .faq-contact__key {
  margin: 0;
  font-size: var(--hs-fs-12);
  letter-spacing: .1em;
  color: var(--hs-cyan);
}

.page-faq .faq-contact__val {
  margin: 0;
  display: grid;
  gap: 6px;
}

.page-faq .faq-contact__strong {
  font-size: var(--hs-fs-10);
  font-weight: 700;
  color: #fff;
  word-break: break-word;
}

.page-faq .faq-contact__note {
  font-size: var(--hs-fs-11);
  line-height: 1.75;
  color: rgba(199, 210, 220, .8);
}

.page-faq .faq-help__cta {
  align-self: start;
}

.page-faq .faq-help__media {
  margin: 0;
}

.page-faq .faq-help__media img {
  border-radius: var(--hs-r-md);
}

.page-faq .faq-help__media .hs-media__caption {
  color: rgba(199, 210, 220, .66);
}

/* 窄屏保护 */
@media (max-width: 899px) {
  .page-faq .faq-hero {
    border-radius: 0;
    padding: 34px 0 46px;
  }

  .page-faq .faq-hero::after {
    bottom: -54px;
  }

  .page-faq .faq-help {
    border-radius: var(--hs-r-md);
  }

  .page-faq .faq-cat__num {
    font-size: 26px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-status__dot {
    animation: none;
  }

  .page-faq .faq-answer {
    animation: none;
  }

  .page-faq .faq-index__link,
  .page-faq .faq-item > summary {
    transition: none;
  }
}
